As you already know, Phima Voyages works with the local population and offers experiences and encounters. We always try to maximize the positive impact of our trips for our local partners. In order to be able to move forward in a guided and constant manner, we decided in 2019 to obtain Travelife certification.
What is Travelife ?
Internationally recognised, Travelife is a three-stage certification program for tour operators and travel agents.
The Travelife standard covers different themes of Corporate Social Responsibility (CSR), ISO 26000. The certification proves the concrete actions carried out by Phima Voyages to protect communities, the economy as well as local fauna and flora.
It was important for us to engage in a continuous approach with tangible and measurable actions, in order to avoid any form of “greenwashing”.
Therefore we prepare every year a responsibility report. You can read the latest report here.
Phima Voyages has developed a written sustainability policy that reflects our structure and activities. This policy aims to reduce the negative social, cultural, economic, and environmental impacts of our activities, and includes aspects related to employee health and safety.
CALTUR
In the same spirit, we participated in the “Best Practices Application System (SABP). This is a tool of the National Tourism Quality Plan (CALTUR) aimed at introducing tourism service providers to continuous quality improvement processes. To this end, they recommend the application of best management practices specifically designed for each type of service.”
The SABP consists of approximately 80 criteria such as:
- marketing,
- website and social media management,
- booking process and on-site traveler support,
- professionalism and ongoing training of staff and local partners,
- working conditions,
- implementation of management and accounting indicators.
The implementation and monitoring of these actions has a positive impact on the tourism services of the agencies or hotels involved. At the same time, these planning tools support progressive growth towards excellence, always improving the service provider’s competitiveness.
We received our CALTUR ORO qualification, the highest recognition, in April 2025 during an official ceremony in Lima.
