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Privacy Policy

This website is operated by Phima Voyages (“Website,” “we,” “our,” or “us”). This privacy policy (the “Privacy Policy”) applies to this Website. The purpose of this Privacy Policy is to disclose to you what information we may collect, how we may collect it, with whom we may share it, and certain other matters related to such information, including the choices you have regarding our collection of your information and its disclosure to other parties.

We own the information collected via the Website and we may use it for our own purposes, including marketing. Please note that this Privacy Policy applies only to information collected on the Website; it does not apply to any other information collected or obtained through other means or information collected by third-parties.

When this Privacy Policy uses the term “personally identifiable information” or “personal information,” we mean information that identifies a particular individual, such as your full name, date of birth, street address or email address, or any other information set that may be reasonably used to identify an individual.

1. What Information Is Collected

Personal Information

Phima Voyages may collect personal information like name, telephone number, email address, date of birth, home or business mailing address, and details regarding your mode of payment, e.g., credit/debit card or account information, when you access certain areas of the Website that require registration or payment for products and services, or if you require more information about those services.

Non-Personal Information

At other times, Phima Voyages may collect information that cannot be used to directly identify you, such as browser type, Dynamic Internet Protocol (IP) address, “click stream” data, and similar non-personally identifiable information. For example, we may aggregate non-personal information about you and other customers who visit certain areas of our Website. Aggregated information will not contain any information that can be linked directly back to you.

While we take all reasonable steps to protect the privacy of our Website visitors, we cannot promise that the current limitations of our online applications programming will address every browser setting or honor every personal browser preference. In particular, we have not implemented the necessary program changes to honor “Do Not Track” or “DNT” browser signals. As our online applications programming is refined, we will take all reasonable steps to honor such requests in the future. Please return to this privacy policy for further updates on this topic.

We have contracted with third-party online service providers to operate certain aspects of the Website on our behalf (“Internet Service Providers”). Further, our Internet Service Providers or business partners may implement technologies that allow for the collection of personally identifiable information over time and across websites. We recommend that you review each privacy policy posted on the websites that you visit to better understand privacy practices on those websites.

Electronic Communications

When you open emails from us or engage in SMS or MMS communications, we may log and store such information. We may also use “Push” notifications to update you with information related to your products and service. We may also keep records of various communications regarding the types of products and services that you indicate are of interest to you via your response to email and text messaging. You will always have the option to opt-out of such communications by clicking an “unsubscribe” link contained in our email, replying “STOP” to our text messages, or adjusting the settings on your mobile device.

2. How Do We Collect Information

We may collect information from you in several different areas on the Website, including, without limitation, those described below:

Registration

You may be asked to complete a registration form and provide personally identifiable information; you may also be asked to choose a user-id and password in order to take advantage of certain features the Website, such as newsletters or information about specials or promotions. Your decision to register is voluntary and you will have the opportunity to decide whether or not to disclose information to us and what communications you would like to receive; however, please be advised that some products and services available on the Website require registration, and if you elect not to provide such information, you will not be able to take advantage of those products and services.

Cookies and Tracking Technology

We may use any number of tools to collect information about you, your computer access points, and the web browser that you use to connect to our Website. For example, “cookies” are tiny text files that we place on your computer’s hard drive when you visit our Website. We may use cookies to personalize your Website experience. You do not have to accept our cookies and you may delete them after they have been placed on your hard drive. If you do not accept or delete our cookies, some areas of our Website that you access may take more time to work, or may not function properly. For more information about cookies, visit: http://www.allaboutcookies.org.

We may also collect additional information from your browser each time you visit our Website. We may collect information on the pages that you visit, and other actions that you take while using our Website. This information may include your IP address, the type of browser, the time that your browser was used to access our Website, and the referring website address.

Our Internet Service Providers (defined below) may also use other standard web-based technologies to analyze your movements and activities while accessing our Website. The technologies include analytic solutions, such as web “beacons,” “pixel tags,” and “clear gifs.” These technologies help us ascertain the effectiveness of our product and service campaigns and marketing programs, allow us to customize the services offered on or through our Website, and help determine the best use for Website content, and product and service offerings. Some of this information, including the IP address, may be stored on our Internet Service Provider’s server logs, and may be available for extended periods of time.

Transaction Information

If you conduct a financial or other transaction with the Website, such as subscribe to services offered on the Website, we will ask you to complete an order form that will request certain information from you, including contact information, demographic information and/or financial information. In some instances, we may direct you to a third-party vendor site to collect this information from you directly. Please be aware you will be providing your information directly to the third party-vendor, and that in most instances such third party vendor’s privacy policy will govern the collection of your personal information. Please reference the privacy policies available from these pages for any privacy related concerns.

We and/or our vendors may use this information to complete the financial or other transaction that you have requested, i.e., to deliver the information, services that you request or purchase, to invoice you, and in a manner consistent with this Privacy Policy. For your protection, financial information is collected and stored through encrypted means.

3. How Is your Information Used

We may use your personal information to contact you via mail, email, text message, push notification, or telephone in order to give you updates about our special events, travel schedules, reservation services, or other information that may be important to you and for your travel experience. We also use return email addresses to answer the email we receive from you. We may also use your IP address to help protect us and our Internet Service Providers from fraud.

Additional uses of your non-personal and personal information will allow us to tailor products and services specific to your needs, to help organize and manage your customer relationship and our business, to conduct business, to provide you with customer and member support, to perform functions that are described to you at the time of collection.

We may also use non-personal aggregate information to improve our Website. For example, our Internet Service Providers may report to us that there were a particular number of visitors to a certain area of our Website, or that a certain demographic groups completed our registration form in particular areas of our Website. Such information may also be used to analyze the effectiveness of our business and advertising models.

4. Shared Information

We share your personal information with the Internet Service Providers as appropriate. We may also share personally identifiable information with outside, non-affiliated third parties that offer products and services that are complementary to our product lines. We may also disclose your personal information as is necessary to: (a) comply with a subpoena or court order; (b) cooperate with law enforcement or other government agency; (c) establish or exercise our legal rights; (d) protect the property or safety of our company and employees, contractors, vendors, and suppliers; (e) defend against legal claims; (f) help with internal and external investigations; or (g) as otherwise required by law or permitted by law. We may disclose your information in connection with the sale or merger of Phima Voyages or any transaction that involves the sale or assignment of some or all of our assets.

5. Links To Third-Party Websites

Links on this Website may allow you to directly access websites operated by third parties, including, without limitation, our service providers (such as third-party shopping cart service provider) or marketing providers. Links from our Website to third-party websites do not constitute sponsorship, endorsement, or approval of the content, policies or practices of such third-party Websites. The collection and use of your information by such co-branding third parties is the responsibility of the co-branding partner. We are not responsible for any information these websites or digital channels may obtain and we do not oversee their policies or practices. This Privacy Policy does not apply to information provided to or gathered by the third parties that operate them. The privacy practices of these third-party websites may differ from our privacy practices. These Websites may ask you for personal information. Please review the privacy policy on third-party channels before submitting such information, because we do not have control over the use of information collected on those websites.

6. Information Security

Phima Voyages makes reasonable efforts to ensure that our Internet Service Providers have implemented physical, electronic, and procedural security measures to assist with safeguarding your personal information, and to help protect against unauthorized access and disclosure. Only our authorized personnel and our Internet Service Providers who perform legitimate business functions for Phima Voyages are authorized to access your personal information.

Notwithstanding our efforts, the Internet and online services have inherent security risks. Phima Voyages cannot promise, and you should not expect, that personal information, personal searches, and other communications will always remain secure. You should take care with regard to how you handle and disclose personal information or any username or password that you are required to use to access the services on this Website.

7. Data Retention Periods

We will retain your information for as long as your account is active or as needed to provide our services. If you wish to cancel your account or request that we no longer use your information to provide you services contact us at info@phimavoyages.com. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

8. Consent to Privacy Policy

By using the Website, you signify your assent to the terms of this Privacy Policy with respect to our privacy practices as modified from time to time. We may also amend this Privacy Policy at any time. If we make a material change to the way in which we collect, use, and/or share your personal information, we will post a notice on the Website and/or send an email to users who have provided an email address. We will assume that you have given your permission for your information to be used under the terms of the Privacy Policy, as modified, if you do not respond to our email within thirty days or continue to use the Website thirty days after a notice is posted. Please note that you should always update your personal information to provide us with a current email address.

9. Access to Personal Information and Consent to Transfer

The first time that you provide us with registration information through our Website, you may be offered the opportunity to subscribe to and receive additional information about our products and services. After your first use, you can make changes to your personal information and your initial choices by accessing your account or by contacting customer service email at info@phimavoyages.com.

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